How to Block Lost or Stolen SBI Credit Card?

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Last Updated on March 17, 2024 by Ali Hamza

Nowadays, it has become very important to be cautious while using credit cards at POS Terminal and withdrawing cash in order to prevent any misuse or theft. In case the SBI Credit card is lost or stolen, it can be blocked by contacting SBI. SBI provides many different ways to block the card in case it gets lost/ stolen.

How to Block SBI Credit Cards if Lost or Stolen?

SBI is one of the leading credit card providers in the Indian market that includes SBI Card Prime, SBI Cashback Credit Card, SBI Card Elite, Air India SBI Signature Credit Card, and SBI Simply Click Credit Card as the best credit cards. It is advisable to get the card blocked instantly as soon as possible in case of lost or stolen. It reduces the risk of financial liability for the credit cardholder.

Different Ways to Block SBI Credit Cards

Below mentioned are the different ways to block SBI Credit Cards in case of lost/ stolen:

  1. Block SBI Credit Card through SBI Website
  • Go to the site, sbicard.com
  • Log in to the account
  • Go to the Requests tab
  • Pick “Report Lost/Stolen Card”
  • Click on the card number to inform about the lost card
  • For a card re-issue, select “Reissue Card”
  • Click on ‘Submit’
  • The credit card will be blocked
  1. Block SBI Credit Card through SBI Mobile Banking
  • Log into the SBI Mobile Banking app YONO and then login into the account using the MPIN.
  • Go to the ‘Menu’ section
  • Click on ‘Service Request’
  • Click on ‘Report Lost/Stolen’
  • Select the card number that is to be blocked in case of more than one SBI credit card.
  • The card will immediately be blocked and an SMS would be received intimating the same on the registered mobile number and email ID.
  1. Block SBI Credit Card through SBI Helpline Number or IVR
  • Call the Toll Free Number 1860 180 1290 or the helpline number which is 24*7 @ 39 02 02 02 (prefix local STD code).
  • Choose the preferred language
  • Hear the IVR instructions and follow thus. 
  • Press 2 to report a lost/stolen credit card
  • The card will immediately be blocked and an SMS would be received intimating the same on the registered mobile number and email ID.
  1. Block SBI Credit Card through SMS
  • Type as follows: BLOCK XXXX (XXXX are the last four digits of your SBI Card)
  • Send an SMS to 5676791
  • The card will immediately be blocked and an SMS would be received intimating the same on the registered mobile number and email ID.

How to block SBI Corporate Credit Cards while traveling abroad?

Below mentioned are the country-specific Visa Helpline numbers to communicate the loss of an SBI Corporate Credit Card when traveling abroad:

  • United States: 1-800-847-2911
  • Singapore: 800-110-0344
  • Australia: 1-800-125-440
  • Mainland China – South: 10-800-110-2911
  • United Kingdom: 0800-89-1725
  • Mainland China-North: 10-800-711-2911
  • Japan: 00531-11-1555
  • Canada: 1-800-847-2911
  • Hong Kong: 800-96-7025

How to get lost SBI Credit reissued?

Below mentioned are the various steps that are to be followed to get the SBI Credit Card reissued:

  • Launch the official website of SBI Card.
  • Log into the net banking account using credentials.
  • Click on the “Request” section and then click on the “Report Lost/ Stolen” option.
  • Select “SBI Credit Card” and then click on “Reissue Card”.
  • Submit the request.
  • Consequently, SBI will block the current credit card and reissue a new credit card.
  • The new credit card will then be sent to the registered address via courier.

How to unblock SBI Credit Card

Below mentioned are the different methods to unblock the SBI Credit Card:

  1. By Visiting Branch:

Visit an SBI branch and request for the card to be unblocked. A request will be raised to unblock the credit card.

  • By Written Application:

Write an application that can be submitted to the SBI manager requesting for the card to be unblocked.

  • By Online Portal:
  • Visit the official website of SBI Card.
  • Complete the login procedure.
  • Select ‘Card Activation’. The option can be found under the ‘Request’ tab.
  • Select the card that is to be unblocked to complete the process.
  • By Email:
  • Visit the bank’s ‘Write to Us’ page.
  • Enter the card number.
  • Enter the mobile number, email ID, and name.
  • Enter the OTP that is sent to the mobile number.
  • Choose the category.
  • Choose the sub-category.
  • Provide the details and request for the card to be unblocked.
  • Once the complaint has been accepted, the card will be unblocked.
  • By Calling Customer Care:

One can call SBI’s customer care number to unblock the credit card. Ensure that the call has been made by customer care from the registered mobile number.

FAQ’s:

  1. How to know whether the credit card is blocked or not?

After the successful submission of a request through any of the above channels, a block confirmation would be received via SMS and mail on the registered mobile number and email id.

In case a block confirmation is not received, the cardholder can call the SBI Card helpline at 39 02 02 02 (prefix local STD Code) or 1860 180 1290.

Once a credit card is blocked, the same card plastic cannot be re-activated. When a card is reissued, a replacement card with a different number is sent to the registered mailing address. However, please note that blocking the card does not lead to the closure of the credit card account.

  • I have recently received the new card, how can I activate it?

One can log in to the SBI Card account at sbicard.com to activate the card or write to us at sbicard.com/email. One may also call on the helpline number 1860 180 1290 or 39 02 02 02 (prefix local STD code) to activate the card.

  • Can we unblock the SBI debit card online?

Yes, if the bank offers such a service, one can unblock your SBI debit card online. Most public and private sector banks have specialized internet banking and mobile banking channels to provide banking services online. Only temporarily blocked cards can be unblocked. Lost or stolen cards cannot be unblocked.