Can’t Detect Netgear Extender SSID: Resolved


Are you wondering why your Netgear range extender network name is not showing on the network list? Well, there can be various reasons for behind the issue. Maybe the network name is hidden. Or it is possible that Netgear extender setup is not done properly. We will discuss all the possible reasons. Also if you are looking to troubleshoot this issue, then you will find that too on this page. Thus, keep reading further to know more about this.

Netgear Extender Not Showing SSID: Reasons & Solutions

Along with impartial or incorrect extender setup and hidden network name, there can be various other reasons due to which your devices are unable to detect the Netgear range extender’s network name or SSID.

We are going to discuss all the reasons one after the next. You will also find different troubleshooting steps to get your Netgear wireless range extender network name detectable on your wireless devices.

Reason1: Poor Internet Signal

If the Netgear range extender is not connected to a reliable and non-fluctuating internet connection, then it won’t boot up properly. This can cause the network name not visible on the network list issue.

Solution: Fix Poor Internet

The Netgear extender network name won’t show up if your Netgear range extender is experiencing internet outages. Thus make sure that you test the internet and get the internet-related issue resolved if there is any.

  1. Reason 2: Hidden SSID

If you haven’t enabled broadcast SSID on your Netgear range extender, then its network name won’t show up in the network list.

Solution: Change Settings to Broadcast SSID

Get to the Netgear extender settings and enable broadcast SSID. Here is how you can do this:

  1. Plug in your extender in an active wall socket and power it up.
  2. Open the Netgear range extender GUI by entering in the address bar of the web browser on your computer.
  3. If prompted for a username and password, type the default login username and password that you have set up for your range extender. If the default password does not work, then you might have changed the password. So use the changed password.
  4. Now, click on the Log In button.
  5. You will land on the Netgear Genie dashboard.
  6. Go to Wi-Fi Settings and check if  the Broadcast this Network name(SSID) option is checked. If it is not, then check it.
  7. Click Save.

This will now broadcast your Netgear range extender’s network name and you should be able to see the network name on your devices.

  1. Reason 3: Obsolete Firmware

If your Netgear range extender is running on an outdated firmware version, then this might be the reason that your device network name is excluded from the network list on your devices.

Solution: Update Firmware

Get the firmware updated to the latest version by accessing the Netgear WiFi range extender settings using It is recommended to always have the latest version of firmware on your device in order to make the most out of it.

  1. Reason 4: Faulty Extender- Router Connection

What if the Netgear range extender is not accessing the main router’s network? If the Netgear extender and the router are not connected properly, then this might be the possible cause for the issue.

Solution: Secure Extender-Router Connection

Make sure that the connectivity between the Netgear range extender and the router is secure and stable. Check the Ethernet cable connecting both devices. Consider replacing it if you find it is worn out. Another possibility is that the extender is not able to receive the router’s signal due to distance. Ensure that the Netgear extender is placed within the range of the router.

  1. Reason 5: Signal Interference

This can be another reason for the Netgear extender’s network name not being shown on the network list. Some devices or appliances that radiate radio signals may be causing interference with the extender’s signal.

Solution: Avoid Signal Interference

Avoid placing microwave ovens, baby monitors, smart TVs, radios, walkie-talkies, etc near the Netgear wireless range extender to avoid signal interference.

  1. Reason 6: Signal Obstruction

Signal obstruction can also be the reason for the extender’s hidden network name on wireless devices.

Solution: Remove Signal Obstruction

Certain building materials like concrete walls, thick timber walls and other objects like heavy cabinets, heavy mirrors, reflexive surfaces,etc. can obstruct the Netgear wireless range extender or even completely block the extender’s signal.

The Closing Note

These are some of the possible reasons as well as their solutions for the Netgear extender network name (SSID) not showing on the network list issue. We are very sure that by now you should be able to view your extender’s SSID on your wireless devices.