Do you know that people watch nearly 4000 to 10000 ads per day? Even with an ad blocker, you cannot avoid them. They are also on social media platforms. So with such aggressive marketing scenarios, what’s the one differentiator of your business?
The most straightforward answer is Google reviews.
Looking at the vast impact of Google reviews, brands and businesses have even started to embed Google reviews on websites. A Google reviews widget on the website has been helpful for business owners and end customers. In an eCommerce world, where people cannot physically touch a product or experience a service, many customers turn to Google reviews to solve their queries.
But if you are still dubious about the importance of Google Reviews for your business, we are here to help. This blog will walk you through some of the best reasons to opt for online reviews. So stay with us and thank us later.
Unbelievable But True Reasons To Opt For Google Reviews
As per the reports by PowerReviews, nearly 95% of customers read reviews before making a purchase. Whether you are a restaurant business or a dentist, people look for social proof before they spend a penny. And hence ignoring the reviews can be a grave mistake.
#1. Helps You To Build Trust:
Google Reviews are an excellent source for customers to know about a product or service. This is because all the reviews are written in an unbiased manner. And the people who leave reviews will gain nothing out of it. Remember that your customer doesn’t care what you have to say about your product and service.
Instead, they want to know about your product through people like them. Therefore, you should let your customers speak for your products and services.
And when you have enough positive Google reviews about your product or service, you invite other people to trust your brand. In the meantime, it builds a foundation for trust for your brand.
#2. It helps You Have Control of SEO
Google Reviews is omnipresent. And as per the reports by Exploding Topics have revealed about 81% of customers use Google reviews to determine the quality of business. This clearly means that Google reviews do not just flaunt the features of your business. But they can help you in boosting the SEO also.
Google reviews contain keywords that resonate well with your business. Besides that, Google reviews also have information like locations, which helps Google gain a clearer picture of your business. In addition, the positive reviews tell Google that your business is of high quality. Hence, allowing you to rank better.
Note that, SEO is changing and moving. And if you want to stick to the perks, you must collect your business’s Google reviews.
#3.Boosts Conversion Rates Of Your Business
Conversion rate is one of the headaches of any business. We know it feels discouraging when customers abandon items in carts. And you might also feel that having a maximum rate of conversion feels next to impossible. But here’s the catch.
When it comes to boosting the conversion rate of your business, Google Reviews is your best companion. This is because humans are not independent thinkers when they have to make a decision. In such cases, you can showcase them a set of positive reviews to eliminate all the hunch they are having about your business. Your customers need a validation point to move to the purchase page and a Google review widget can easily do that for you.
When you present them with enough positive reviews, you provide them enough room to believe your product or service. Hence, enhancing the boost the conversion rate of your business.
#4. Help You Enhance The Product And Customer Experience
Google Reviews lets you get the insights and input you need for your products or services. This information will help you fix the loophole in your products and services once you know what your customers want and what your product lack; you have to act on the issue. We understand it is not easy getting along with bad reviews and comments. But you can see this as an opportunity to fix things.
You can start focussing on the areas where multiple feedback points out. Such small steps help to take the customer experience to the next level. In fact, customer feedback and Google reviews also help you in product innovation. Most of the time, customers tell what exactly they are looking for through feedback. Taking upon the opportunity, you can also create the kind of product they want. This gesture will give them a customized feel for your brand.
#5. Social Proof For Your Business
If you are not aware, social proof is the driving factor of your conversion rate. People love to know what other people are opting for. But, more importantly, they like to cross-check if others also trust the product they are purchasing.
Reviews are the indicator for the same. Imagine you are a buyer. You went to a digital shop where you found nearly no reviews or negative feedback from their customer. On the other hand, you go to another digital shop where you see 150+ reviews. Whom would you choose?
The latter one. Right? This is what reviews and feedback do to your business. It helps the customers to gain confidence in your industry.
Remember that a small validation from your past or existing customers can boost your conversion rate in no time. And while we are at it, you should know that 82% of Americans say they seek recommendations from friends and family before making a purchase.
In A Nutshell
Remember that the way you market your business is essential; customers are looking for constant approval for their purchasing decisions. And reviews are the best way to achieve this.
Reviews can instantly change the opinion of your target customers.
In fact, as a business owner, you can also Google reviews embed on your website. A Google review widget can help you achieve all the perks mentioned above.
So what are you waiting for? Go ahead and leverage all the benefits of Google reviews for your business.